Frequently Asked Questions

Everything you need to know about your CEP performance gear.

How do I determine my correct size for compression socks?

Unlike standard socks, CEP compression is based on the circumference of your calf at its widest point. Please refer to our size chart on each product page and use a flexible measuring tape for the most accurate fit.

What is the shipping timeframe for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for athletes who need their gear before a specific race day.

Can I return or exchange my items if they don't fit?

Yes, we offer a 30-day return and exchange policy. Items must be in their original packaging and in unworn condition. Please visit our Returns Portal to start your request.

How should I wash my CEP running gear to maintain compression?

To preserve the medical-grade compression fibers, we recommend machine washing in cold water on a delicate cycle and air drying. Avoid using fabric softeners or bleach.

Do you ship internationally?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.